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Frequently asked questions

Are these subscriptions?

Yes, we offer both monthly and annual subscriptions. These are recurring subscriptions that will auto-renew at the end of each set term.

Do you offer customer service?

Yes, if you have any queries or issues, just email us at [email protected] and we will be happy to help.

Can I cancel anytime?

Yes, cancelling your subscription is really easy. Cancel anytime by clicking the link on your 'My Account' page. Then your subscription will not be auto-renewed at the end of the subscription term.

Does this payment include your desktop software?

No, our desktop software can be purchased separately here.

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